F.A.Q
Frequently Asked Questions
It all depends on the number of users, computers, and servers you have in your workplace. After speaking with you about your requirements, We will put together a custom proposal that covers all of your equipment and provides the services needed to keep your business running smoothly on a daily basis.
Our managed services plan covers 24/7 monitoring and maintenance of your server equipment as well as monitoring and maintenance of your workstations during regular business hours.
If you’re a current client and have a tech problem, you can call the main office number and speak with an engineer right away. You can also email our engineering team at info@goldhandit.com. If your issue arises after hours and you are a contracted customer, you can call the after-hours support line and an engineer will answer the phone.
Our Help Desk can assist with a variety of issues, such as problems with a Microsoft Office product or other business applications
We get it — adding another line item to your business budget can be unnerving. But the truth is, handling your own tech issues is already costing you. That’s because your time is valuable. Could you be earning more money every day by doing what you do best — and letting us handle the rest?